PERFORMANCE MANAGEMENT Training Service
on Appraisal Meetings & Increasing Staff Productivity
How to Motivate, Coach and Reward People
Training Course Description“The gem cannot be polished without friction, nor man perfected without trials.”
~Chinese proverb In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation. It is well known that motivated staff not only work harder and longer, but are also much more likely to innovate and bring new ideas than others. Innovative companies are much more competitive and can handle bigger challenges swiftly and come out stronger than their competitors. To create a productive atmosphere, an organisation simply needs to respond to the needs of its staff. Understating what motivates employees and aligning it with organisation’s objectives is the essence of an effective performance management system. This system requires HR support, periodic appraisals and constructive coaching sessions.
In this course, delegates learn how to perform the role of an appraiser or a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors, colleagues or ever staff from other departments. Whatever the role of an appraiser, this course prepares them to provide continuous and periodic feedback to appraisees. Continuous feedback is provided through regular coaching and mentoring sessions while periodic feedback is provided through appraisal meetings. Delegates learn how to ask the right questions, help appraisees to set goals and targets, how to motivate them, how to deliver difficult messages and in short how to help them to increase their productivity. The course is divided to various distinct sessions where delegates learn the specific skills and get to practice each skill in carefully designed exercises. |
The Philosophy Behind Performance Management Training CourseSome organisations treat performance management and appraisals as a formal exercise in paper pushing. An appraiser and an appraisee sit around a table, discuss a number of points mentioned in the form provided to them by their HR department while always thinking that this entire exercise is a waste of time and they rather be working on their projects instead. Naturally, these employees may eventually believe that appraisals are just there to keep HR busy or are carried out at the end of the year to see who gets a bigger share of the bonus pie.
A good appraisal system is not just about figuring out how much bonus should be paid to a particular employee, it is about motivating staff and increasing their productivity which in turn will increases their job satisfaction. This course is carefully designed to address various skills required when appraising others. A typical team leader who is assigned to appraise a team member might be good at leading team but not know how to run an appraisal meeting. Coaching, mentoring and goal setting is an important skill for appraisees and delegates get many chances in this course to practice such skills.
Similar to other courses provided by INNOWISE, the emphasis is to get delegates to practice the skills rather than just to lecture them on these topics and expect them to know what to do. Of course, sometimes it is necessary to brief them on theoretical aspects of appraisal systems used today such as reward and ranking so they know how the whole system works and what their role is in the system. This course is not specific to any particular role such as managers or leader who might regularly perform appraisal. It is suitable for anyone who has been assigned the role and needs to mentor or coach another employee and appraise them. |
In this highly practical course delegates will learn:
Performance Management
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By the end of this course the delegates will be able to:
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