This course is designed to accommodate two types of delegates with optional content that are provided. Some content are ideal for delegates who already know each other and are perhaps working as a team and want to enhance their inter-communication skills. A difference set of optional content is designed for those delegates who don’t know each other and are looking forward to improve their general communication skills with colleagues, clients, managers and employees. The course is full of many group exercises encouraging delegates to put what they have learned to use several times from different angles until they fully learn the skills and can use them naturally when necessary.
Advanced Leadership Skills
This course follows from Leadership Skills course and covers a variety of topics on communication skills, planning, decision making, public speaking and crisis management. The course is packed with examples, case studies, conversations and exercises on how to manage, communicate and motivate people to get the most from a team.
Giving Feedback
This course helps delegates provide effective feedback and, learn how best to receive feedback and encourage information transfer. It is an ideal course for management training. Delegates learn the techniques by exploring good and bad examples and understand how to formulate their statements for best results. This is an interactive course with a variety of exercises in each session and contains all the necessary training resources needed to run it.
Problem Solving
In this course, participants get to practice solving problems in groups using a variety of established techniques. They will learn about good brainstorming techniques and how to improve their communication skills in meetings. The course contains various exercises, including optional exercises, which trainers can use to pace the course according to delegates requirements. The course is ideal for creativity skills as well as team building as participants get to solve problems collectively.
Coaching Skills
This management course contains a range of topics on modern coaching principles and covers areas such as the structure of your conversations, strategy & mentality, active listening techniques, several questioning methods, the GROW model, human behaviour, motivational conversations, giving feedback or praise and many other relevant topics. The course is full of exercises, scenarios and case studies with example conversations. Delegates will go through many group exercises to learn the art of asking the right questions and providing guidance & coaching.
Delegation Skills
In this course, participants will learn how to delegate tasks to others. Most people find delegating difficult. This could be because they don’t want to lose control, not sure how to delegate or believe they can do a better job themselves. Participants will learn how to overcome these barriers using a systematic approach to delegation. They will be introduced to various strategies and learn what to do to get the best results. Various exercises on all levels are provided that help participants build up their skills through the course using realistic scenarios. The training materials contain these exercises as well as other training resources necessary to run this course.
Change Management
This course covers a number of critical guidelines in change management and what is needed to maximise the likelihood of success. Delegates will learn about stages of change, how to persuade people, why people resist change and how to manage organisational changes. Numerous techniques and management tools in addition to exercises are provided to introduce delegates to change management and help them become more skilled when facing change.
Leadership Skills
This intensive long management course prepares the delegates for demanding leadership roles necessary in today’s competitive world. The course emphasises on many emotional skills required for a leader, who must have vision, know how to manage stakeholders, boost the team’s moral, manage risk, exploit opportunities, spot trends and create a creative & motivating environment for the team to work in. This course contains many group exercises that encourage delegates to practice leadership skills and learn how to handle a variety of common situations found while managing others.
Project Management
This management course teaches the delegates the art of being in the middle; how to handle people, stakeholders, resources, budget, assistants, technical issues, etc. A project manager must be able to handle all aspect of a project’s development and must see way into the future. This extensive course teaches the delegates about standard techniques such as critical path planning, Gantt charts, planning & scheduling, etc. as well as team management, team leading, team building and emotional skills required for a successful project manager. The course contains many practical interactive exercises designed to facilitate the transfer of skills to the delegates.
Creativity & Innovation
This course contains a variety of modern proven techniques to systematically teach delegates on creativity and the nature of innovation. The techniques are accompanied with carefully designed exercises that help the delegates, even those who think they are not creative, to become better at finding novel and original solutions to problems. Comprehensive instructions on how to run the course are provided along with extra exercises to extend the duration of the course based on your delegate’s specific needs and the time available for training.
Negotiation Skills
This course teaches the delegates the art of negotiation. It covers core principles of negotiation in a variety of situations such as business to business negotiations, sales negotiations, product presentations, office negotiations, etc. It is an ideal course for management training. Training resources is packed with step-by-step guides, exercises, role plays and case studies along with comprehensive trainer notes that help trainers to quickly pick up this course and deliver it. Detailed content and optional exercises also allow you to extend the course to 1.5 days if you wish.
Motivation, Persuasion & Creativity
As the title suggests, this course contains three distinct areas. Delegates get to systematically perform self-examination to define what they want to achieve in life and get motivated as a result. Delegates also learn how to become more creative and use novel tools to boost their creative mind. This skill is useful in many areas in everyday life, but it also helps them to become more creative about what they want to achieve in life which fits nicely with the motivation part of the course. The course also covers persuasion techniques, confidence boosting exercises and basics of NLP all provide with many interactive exercises.
Event Management
In this course, delegates learn about the core principles of event management including topics such as planning, budgeting, work breakdown structures, risk management, choosing venues, catering and event promotion. The course contains examples and case studies to help delegates better understand how to apply the management techniques to event organisation. The course can be provided over 1 or 1.5 days as a wide range of topics are covered. Optional exercises are also provided for those trainers who want to extend the course or focus more on certain aspects of event management based on their delegates’ specific needs.