COMMUNICATION SKILLS Training Service
Packed With Essentials Communication Theories and Effective Methods Includes Interactive Exercises
Training Course Description
"You can make more friends in two month by becoming interested in other people than you can in two years by trying to get other people interested in you."
~ Dale Carnegie
As social entities, we spend a lot of time and effort in communication with others. Mastering the art of communication increases our chances of success in both professional and personal lives. Any performance improvement here will directly lead to benefits for your team, your job and your personal life.
Communication skills can be learned and mastered through persistent practice.
The Communication Skills Training Materials offered by INNOWISE
focuses on core concepts vital to successful communication such
as Styles of Communication, Effective Listening and Questioning Skills, Assertiveness, Empathy and more. To master communication skills, extensive interactive and hands-on
exercises are provided during the training course which encourage
learning and increase the delegates' confidence.
This course has been designed to accommodate two types of delegates with different communication needs; one group are co-workers who already know each other and want to improve
their intercommunication skills and the other group are those delegates who don’t know each other or have not worked in the same team before. This group could include anyone from
newly employed floor worker to managers, executives and team
leaders. The course contains various optional content that you can use to tailor the course based on your delegates' needs.
In this highly practical course delegates will learn:
By the end of this course the delegates will be able to:
The Philosophy Behind Communication Skills Training Course
A communication is successful when a message has been send and received without much distortion. Messages conveyed badly by the sender or misinterpreted by the receiver prevent ideas and thoughts to be expressed correctly and causes much confusion and misunderstandings.
The aim of this course is to minimize such distortions. By focusing on subjects such as body language, listening techniques, effective questioning, self exploration and empathy delegates gain a better understanding of the role played by each one of such concepts in making or breaking communication.
In addition to embracing principles of successful communication, this course contains a variety of effective exercises and group activities which have been proven to encourage learning ability and help increase information retention.